Our Commitment
The Agency Performance Finder (APF) is committed to ensuring that its website is accessible to all users, including those with disabilities. We believe that every person deserves equal access to information and services, and we work continuously to improve the accessibility of this site.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities and more usable for everyone.
Accessibility is not a checkbox. It is an ongoing commitment. If you encounter any barrier on this site, please tell us and we will address it promptly.
Standards We Follow
This website aims to meet the following standards:
- WCAG 2.1 Level AA — the internationally recognised standard for web accessibility, published by the World Wide Web Consortium (W3C).
- Section 508 of the Rehabilitation Act — the US federal standard requiring electronic and information technology to be accessible to people with disabilities.
- WAI-ARIA 1.2 — Accessible Rich Internet Applications specification for dynamic content and advanced user interface controls.
Our target conformance level is WCAG 2.1 AA across all pages of this site.
Measures Taken
APF has taken the following steps to ensure accessibility:
- Semantic HTML5 elements used throughout, including
nav,main,footer,section, andaside. - A visible skip-to-main-content link is provided at the top of every page for keyboard users.
- All images include descriptive
alttext. Decorative images use an emptyalt=""attribute. - All interactive elements are keyboard navigable with visible focus indicators.
- Colour contrast ratios meet or exceed the WCAG 2.1 AA minimum of 4.5:1 for normal text and 3:1 for large text.
- Form fields include associated labels, error messages use
role="alert", and success states usearia-live="polite". - Navigation menus include
aria-label,aria-expanded, andaria-controlsattributes. - The mobile navigation menu closes on pressing the Escape key.
- Service tab panels use
role="tablist",role="tab",role="tabpanel", andaria-selected. - The site is fully responsive and usable at 320px viewport width and above.
- No content relies solely on colour to convey meaning.
- Text can be resized up to 200% without loss of content or functionality.
Known Limitations
While we strive for full WCAG 2.1 AA conformance, we are aware of the following current limitations:
- Some animated counter elements in the Results section may not convey their final numeric value to screen readers during the count animation. The final value is always rendered in the DOM once the animation completes.
- The cookie consent banner, provided by a third-party component, may have limited screen reader support on older assistive technology versions. We are monitoring this and will update as improvements become available.
We are actively working to resolve these limitations. If you encounter any issue not listed here, please contact us using the details below.
Assistive Technology Compatibility
This website has been designed and tested for compatibility with the following assistive technologies:
- Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS and iOS), TalkBack (Android)
- Keyboard-only navigation
- Browser zoom up to 200%
- High contrast mode (Windows and macOS)
We recommend using the latest version of your browser and assistive technology for the best experience. Supported browsers include Chrome, Firefox, Safari, and Edge.
Feedback and Contact
We welcome feedback on the accessibility of this website. If you experience any barriers, have difficulty accessing any content, or need information in an alternative format, please contact us:
- Email: [email protected]
- Mailing address: The Agency Performance Finder, LLC, 2300 Wilson Blvd Suite 700-115, Arlington, VA 22201
We aim to respond to accessibility feedback within 5 business days. If you are not satisfied with our response, you may contact us again to escalate the matter.
If you need any content on this site in an alternative accessible format, email us at [email protected] and we will do our best to accommodate your request promptly.
Enforcement
If you are dissatisfied with our response to an accessibility concern, you may contact the following bodies depending on your jurisdiction:
- United States: The U.S. Department of Justice Civil Rights Division handles complaints related to Title III of the Americans with Disabilities Act (ADA). More information is available at ada.gov.
- European Union: The European Accessibility Act (EAA) and relevant national enforcement bodies in your member state.
- United Kingdom: The Equality and Human Rights Commission (EHRC) at equalityhumanrights.com.
This statement was prepared on July 1, 2026 and will be reviewed and updated at least annually, or whenever significant changes are made to the site.